● RenewRN

Support

Help for the RenewRN iOS app from Version2 Labs.

Getting started

Full walkthrough for nurses (setup, every tab, free vs Pro, feedback prompts): User guide →

• Open RenewRN → Set up my credentials and enter your U.S. home state, license, and optional certs.
• Or use Load demo nurse to explore with sample Texas data.
• Tap your avatar on the Board for Profile, Pro upgrade, and reset.

Free vs Pro

• Free: up to 2 credentials, Board, CE log, Pulse.
• Pro (one-time): unlimited credentials, Travel assignment check, agency PDF, certificate photos, home screen widget.
• Purchases go through Apple. Use Restore purchase on the paywall if you reinstall.

CE hours look wrong

CE category lanes are curated templates with a review date and a Verify on board website link in Hours. They are not a live feed from your board of nursing. Always confirm hours and mandatory topics on your BON site before renewal.

If a template is outdated, email us the state and a link to the official page. We update the in-app catalog in app releases (catalog version is shown in Hours).

United States only (v1)

RenewRN v1 models U.S. state boards and the Nurse Licensure Compact. Canadian provincial colleges are not supported in CE templates or Travel NLC checks yet.

Travel / NLC

Assignment readiness uses a curated compact-state list (last reviewed date in the Travel tab). Confirm multistate privilege with NCSBN and your board before accepting a contract.

Notifications

Push uses on-device local notifications. Allow notifications in iOS Settings → RenewRN if reminders do not fire. Email/SMS toggles store preference only in v1 (no Version2 Labs SMS gateway).

iCloud backup

Profile → Back up with iCloud (opt-in). Data goes to your private iCloud via CloudKit — not Version2 Labs servers. Sign into the same Apple ID on a new iPhone to recover licenses and CE logs. Certificate photo files stay on-device in the current version. You need iCloud enabled on the device (Settings → [Your Name] → iCloud).

Delete my data

• Profile → Reset app & re-run onboarding, or
• Delete the app from your device.
• If iCloud backup was on: also manage iCloud storage / app data under Apple ID settings if you want cloud copies removed.

There is no Version2 Labs cloud account for RenewRN to delete on our servers.

Legal

• Privacy policy
• Product page
• Not affiliated with any board of nursing, NCSBN, AHA, or CE Broker.

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